Downtown:
One Allen Center
500 Dallas Ste. P70
Houston, TX 77002 MAP
(866) 543-1909
Westchester:
West University
5252 Westchester at Bissonnet
Suite 200 Houston, TX 77005 MAP
(866) 543-1909
Dr. Charles Sutherland and the skilled, friendly team members at our offices are ready to serve you! We’re happy to provide you with the kind of caring environment and personalized service that’s so hard to find in today’s busy world. We consider your dental health our top priority, and strive to make sure you feel comfortable and satisfied with our service. Please read below to learn more about our excellent team and our insurance information.
Our Dentists
Charles E. Sutherland, DDS, PA
Dr. Charles E. Sutherland is a general dentist who has been in private practice since 1981. Dr. Sutherland received his undergraduate degree with magna cum laude honors from Texas A&M University in 1975. He graduated second in his class from the University of Texas Dental Branch at Houston in 1980.
Dr. Sutherland is member of the American Dental Association and a Fellow in the Academy of General Dentistry. As a Houston resident since 1975, he is also an integral part of the local dental community, maintaining active membership in the Texas Dental Association and Houston District Dental Society. Dr. Sutherland and his wife, Deborah, have four children: Jennifer, Rebecca, Elysia, and Kelsey. Dr. Sutherland is pleased to offer his patients all of today’s advancements in dental care in a warm and caring setting.
Betty S. Albers, DDS
Dr. Betty S. Albers graduated from University of Texas Dental Branch at Houston in 1979 and has since been in private practice in the Houston area. She continues her commitment to dental excellence as a member of the Houston District Dental Society, the Texas Dental Association, and the American Dental Society. Dr. Albers and her husband have one child, Garrett. Dr. Albers enjoys seeing her patients at our conveniently located offices.
Payment & Financing Options
With over 23,000 different insurance plans covering over 110 million Americans today, it is important that YOU read your policy and booklet carefully to maximize your individual benefits. Your policy is a contract between you and your insurance company to improve your dental health.
FACT #1.
Dental insurance is NOT meant to be a PAY-ALL, it is only meant to be an aid.
FACT #2.
Many plans tell their insured that they'll be covered "up to 80% or up to 100%". Some plans pay more - some less. The amount your plan pays is determined by how much your employer paid for the plan.
FACT #3.
It has been the experience of many dentists that some insurance companies tell their customers that "fees are above the usual and customary fees" rather than saying to them "insurance benefits are low". Remember you get back only what your employer puts in less the profits of the insurance company.
FACT #4.
Depending on the level of insurance your employer purchased, some dental services may not be covered by your insurance carrier.
Even with dental insurance YOU are still responsible for the entire cost of our professional services. Most dental insurance plans have policy limitations in dental treatment and payment for treatment. Your insurance policy may not cover all dental services and may only pay a portion of the total cost of your dental treatment. We will assist you in determining this. After your first visit we accept assignment of benefits paid by your insurance company. If however, 60 days after submitting a claim your insurance company has not responded, you become responsible for any unpaid balance. Financial arrangements are available to assist YOU in the payment of your bill.
We recognize that your utilization of dental insurance can contribute to your dental health. We are happy to assist you to the best of our ability with your dental insurance.
We are pleased to offer 
Capital One Healthcare Finance to our patients. Capital One Healthcare Finance is a convenient, no initial payment, low monthly payment plan for dental treatments of $1,000 to $25,000. Offering Capital One Healthcare Finance allows us to make the smile you've always wanted affordable.